DISPATCH/CLERK
DISPATCH/CLERK
Monday - Friday
7:45 am - 12:00 pm
$15.25 per hour
ESSENTIAL JOB FUNCTIONS
- Perform clerical tasks requiring complex work methods and procedures.
- Dispatch public transportation services in compliance with laws, regulations, and company policies.
- Maintain, classify, and organize records, including manual and electronic files.
- Process and issue receipts for payments related to tickets, certificates, and services.
- Receive and analyze information from the public for form completion and service documentation.
- Ensure up-to-date route sheets and driver listings for scheduled routes.
- Prepare reports and service orders as required.
- Assist in scheduling and coordinating maintenance and repairs for vehicles and equipment.
- Dispatch employees to designated locations and communicate updates using two-way radio or issued cell phones.
- Provide information on extreme road conditions and construction sites to drivers.
- Assist in the planning and preparation of bus routes.
- Answer multi-line phone systems and serve as a backup for reception duties.
- Operate office equipment including computers, copiers, scanners, and fax machines.
- Maintain office supply inventory and place orders as needed.
- Schedule appointments and maintain accurate records for compliance with state or company policies.
- Utilize proprietary routing/scheduling software for dispatching and data entry.
- Ensure proper customer service standards in all interactions.
JOB REQUIREMENTS
- High school diploma or equivalent.
- Minimum of one year of clerical experience (business school coursework or supervisory experience may be considered).
- Valid Class C Texas driver’s license with a satisfactory driving record.
- Proficiency in Microsoft Office (Word, Outlook, Excel).
- Ability to type at least 35 words per minute accurately.
- Strong verbal and written communication skills in English.
- Ability to read maps, interpret data, and operate proprietary routing/scheduling software.
- Knowledge of general office procedures, record-keeping, and filing systems.
- Excellent interpersonal skills with tact, patience, and courtesy.
- Bilingual in Spanish is preferred.
